WE HOPE YOU ARE SATISFIED WITH ALL THE GOODS YOU GET, BUT IF SOMETHING DOESN’T WORK OUT, WE'LL BE HAPPY TO HELP!

If you're not satisfied with the goods you’ve purchased through the Grand Trunk website, you can return or exchange your goods within 30 days of purchase. All you have to do is fill out the form below.

Please be advised that items purchased from a 3rd party retailer must be returned directly to them and are subject to their own return policies. 

Our gear is guaranteed for life. If your Grand Trunk item is no longer usable due to manufacturing defects or wear and tear, please visit our Warranty Claims Page.

Grand Trunk's UK webstore is operated by our UK Distributor, Dalesman International Ltd. - all returns will be handled by their offices.  

If you are a UK retailer who sells Grand Trunk products and you need to discuss a return, please contact Dalesman - www.dalesman.uk.com

 

RETURNS PROCESS

Grand Trunk stands behind the quality of everything we sell and hope you’re happy with your gear, if you purchased something via www.grand-trunk.co.uk and are not completely satisfied, you can return or exchange your item(s) as follows: 

Items purchased on www.grand-trunk.co.uk can be returned online 30 days of purchase.

You must have an original receipt or packing slip to complete your return.

Items must be unused and unwashed.

If you purchased your items somewhere else: items purchased at a 3rd party retailer must be returned to the retailer and are subject to their return policy.

If you qualify for a return, please fill out the form below: